Top 4 Ways Startups Can Leverage Cloud Computing

2017 saw the addition of over 1000 new start-ups, strengthening India’s position as the 3rd largest start-up ecosystem across the world. This takes the total number of technology start-ups in India to 5,200 (Nasscom start-up report 2017).

 

With this rapid increase of enterprises in the technology sector, competition also has become greater. Every other company is striving to distinguish themselves from others by increasing productivity or cutting down cost or an unconventional combination of both.

 

One way for tech companies to get a leg on the rest of the industry is by migrating to cloud. While cloud computing is immensely useful for all the companies, they are remarkably useful for start-ups, which need all the help they can get to hit the ground running.

 

Let’s look at 4 ways in which start-ups can leverage cloud computing:

 

  1. Save Money

 

4 out of 7 companies are now moving their company to cloud and it is no secret, cloud has become a vital component of company’s tech budget. You can do more with less funding on the cloud. The cloud offers an easy way to store your company’s data without the need to pay for expensive licenses or difficult software training courses. You can take the money you would spend on software and allocate it elsewhere.

 

  1. Going Mobile

 

The amount of work put into getting a start-up off the ground requires serious effort and working a lot of hours, which means day in and day out you will be checking work emails and accessing business documents, even at nights and on the weekends too. For an easy and convenient way to access your work using a mobile device like a tablet or smartphone, the cloud will surely be a boon to your business.

 

  1. Pay As You Go model

 

Start-ups can’t afford wastage. One of the major advantages of pay-as-you-go model is that there are no wasted resources. Rather than allotting for a certain amount of resource that may or may not be used, you pay only for the service procured.

 

  1. Growth promotion

 

Starting a new business is always a challenge, but hiring people in the early stages of a new company is a bigger challenge. The phase where you need to widen your focus to add more responsibilities, and also find the funding to pay new employees. This is where start-ups can leverage cloud adoption because the cloud requires less money and manpower than traditional software solutions, you’ll free up additional resources that you can put toward hiring.

 

 

With cloud computing, you will not only save resources but will also be able to invest your valuable time in the growth of your business. Sysfore, Microsoft Gold partner, uses leading network, technology, and service expertise to deliver our service anytime, virtually anywhere, quickly and efficiently. Contact one of our experts today and we will help you find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.

5 Killer Ways to Increase Customer Retention in BFSI | Dynamics 365

5 Killer Ways to Increase Customer Retention in BFSI | Dynamics 365

Over the last decade, technology has transformed BFSI massively. The proliferation of smartphones has placed an unlimited supply of information at our fingertips. Customer expectations are changing at the speed of light, today anyone with a web-enabled device can compare rates, read reviews and open accounts in a matter of minutes. To remain sophisticated and competitive, banks should develop a customer-centric approach that incorporates data-insights, personnel training and added product value.

 

In this article, we will focus on how CRM can be leveraged by banks and financial institutions to increase customer retention.

 

Gain a 360° View

Dynamics 365 provides a 360-degree view of customer data including accounts, service inquiries and marketing segmentation. A well-designed system will give your sales team a deeper understanding of the customer’s situation and the roadblocks he is facing, allowing him to:

  • Help the customer in the best possible way
  • Make decisions based on data
  • Understand customer’s preferred communication medium
  • View recent interactions the customer has had with the bank.

 

Provide Outstanding service

There are multiple communication channels available to customers. Each point of contact provides an opportunity to address questions, complaints, or compliments. Ensuring all customer-facing personnel have access to CRM allows them to quickly capture their customer interactions, record follow-ups and provide fast resolution.

 

Since customers have embraced social media as a platform to leave reviews or vent frustrations, marketing departments have been looking for ways to identify and respond to customer sentiments. Utilizing Dynamics 365 to quickly identify and respond to customer posts will make a tangible impact on retention.

 

In fact, a recent Twitter study reported that customers who receive a response on Twitter are 30% more likely to recommend the brand and respond a full point higher on customer satisfaction surveys.

 

Identifying the Next Best Product

Leveraging the power of a CRM database, banks can make highly-educated product recommendations to customers. For example, Dynamics 365 can help bankers understand the most relevant product to offer a customer based on their demographics, current product mix, and life circumstances. Every bank should establish a formula for identifying the next best products for their customers. Storing the next best product for each customer in CRM will give employees a great source of referrals. Additionally, providing this tailored experience will result in a deeper relationship between a bank and its customers.

 

Execute Tailored Marketing Campaigns

Through integration with an automated platform, like MailChimp, marketing departments can create highly customized email campaigns to increase customer awareness, reinforce brand integrity, and inform customers of products and promotions straight from Dynamics 365. With the ability to segment, score, and analyze customer data, banks can offer targeted communications regarding:

  • Rate changes
  • New products
  • Products targeted towards specific life events
  • Rewards redemptions

Communicating targeted information, based on a customer’s life situation and current financial needs, increases the likelihood of engagement.

 

Listen to Your Customer

When it comes to retention, listening to and acting on customer feedback goes a long way. Surveys should be conducted regularly to maintain an understanding of the customer base, and the responses should be tied back to the customer record.

Dynamics 365 can equip banking and finance enterprises with a wealth of tools to comprehend their customer needs. An organized system can easily tell a customer’s journey to front-line representatives as well as back-office staff, leading to increased retention numbers and optimal growth

 

Learn more about how your organization can implement service innovation from cutting-edge AI solutions designed for the most complex enterprise scenarios to modular apps that let you tackle discrete business transformation processes one at a time with Dynamics 365. Contact one of our experts today to get a free consultation on how you can implement Dynamics 365 in your organization and find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555

Benefit of using Azure Cosmos DB for MongoDB applications

Benefit of using Azure Cosmos DB for MongoDB applications

Azure Cosmos DB is Microsoft’s globally distributed, multi-model database service for mission-critical applications. Azure Cosmos DB provides turn-key global distribution, elastic scaling of throughput and storage worldwide, single-digit millisecond latencies at the 99th percentile, and guaranteed high availability, all backed by industry-leading SLAs. Azure Cosmos DB automatically indexes data without requiring you to deal with schema and index management. It is multi-model and supports document, key-value, graph, and columnar data models.

 

Azure Cosmos DB databases can be used as the data store for apps written for MongoDB. This functionality means that by using existing drivers, your application written for MongoDB can now communicate with Azure Cosmos DB and use Azure Cosmos DB databases instead of MongoDB databases.

 

Using this functionality, you can easily build and run MongoDB globally distributed database applications in the Azure cloud with Azure Cosmos DB and it’s comprehensive industry-leading SLAs while continuing to use familiar skills and tools for MongoDB.

You can develop applications using MongoDB and deploy them to production using the fully managed, and globally distributed Azure Cosmos DB service.

 

Benefits of using Azure Cosmos DB for MongoDB applications

 

Elastically scalable throughput and storage

Easily scale up and down your MongoDB database as per your application need. For low predictable latencies, data is stored in solid-state disks (SSD). Azure Cosmos DB supports MongoDB collections that can scale to virtually unlimited storage sizes and provisioned throughput. You can elastically scale Azure Cosmos DB with predictable performance seamlessly as your application grows.

 

Multi-region replication

Azure Cosmos DB transparently replicates your data to all regions you’ve associated with your MongoDB account, enabling you to develop applications that require global access to data while providing tradeoffs between consistency, availability, and performance, all with corresponding guarantees.

 

No server management

Azure Cosmos DB is a fully managed service, which means you do not have to manage any infrastructure or Virtual Machines yourself.

 

Automatic indexing

By default, Azure Cosmos DB automatically indexes all the properties within documents in your MongoDB database and does not expect or require any schema or creation of secondary indices

 

Enterprise grade

Azure Cosmos DB supports multiple local replicas to deliver 99.99% availability and data protection in the face of local and regional failures.

 

 

Gain an in-depth understanding of Azure Cosmos DB — a multi-model, global-scale database from Microsoft that transparently replicates your data wherever your users are. Contact us today to learn how you can implement Azure Cosmos-DB in your organization and find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555