Microsoft Dynamics 365

Microsoft Dynamics 365 delivers a whole range of business process improvements and provides business intelligence and productivity through tight integration of CRM Software and a full – fledged ERP software on the cloud.

Microsoft Dynamics 365 for Field Service

Bobby Varghese

Field service remains as an important strategic component for most enterprises as per, as it basically drives consumer loyalty and fabricates stronger, trusted relationships with clients. Microsoft Dynamics 365 for Field Service accomplishes this with enhanced first-time fix rates and facilitates productivity. With advanced scheduling, resource optimization and mobile enablement capabilities, you would now be able to keep your client at the focal point of your business.

Field service, including advanced analytics, machine learning and the Internet of Things’ capabilities, allows you to move from a costly break-fix model to a never-fail service model.

Optimized Scheduling

Be at the right place at the right time.

Optimize your field service administration. To accommodate both customer service representative and dispatcher workflows, Organize individuals and equipments with flexible scheduling- Precise appointment scheduling- so it’s easy to fit more arrangements into the day.

 

Contract Management

Account for all service revenue and improve customer satisfaction

Make it less demanding to oversee and maintain the accuracy of service contracts and installed products across customers and locations using field service management software. With greater comprehension of contract data, you drive faster, more accurate billing while at the same time helping field service teams recognize new deal chances to drive extra income.

Inventory Management

Have the right resources on every call

Manage inventory updates and stock history across locations, including warehouses, depots, and trucks. Real-time updates mean your inventory is always accurate, so you can better track your service stock for fewer write-offs, and create better forecasts.

 

Mobile productivity

Improve field processes and technician productivity

Provide native mobile applications with real-time and offline data. No matter which device they use, your technicians can view the customer information and guidance they need when they need it

 

Connected Field Service

Lower costs by dispatching technicians only when needed

Detect, troubleshoot, and resolve issues remotely with Internet of Things connected devices. See problems before customers even know about them and attempt to solve them remotely so your technicians are only sent when necessary.

Targeted at the new age businesses and customers, Microsoft believes Dynamics 365 will enable every business to cater to business automation employing Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). Dynamics 365 comes alongside a host of industry-specific solutions and apps which will not only improve capabilities but allow for extensibility.

Contact one of our experts today and we will help you find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.

5 Attributes of Microsoft Dynamics 365 for Sales Empowerment

Bobby Varghese

Buyers see brand connections as individual issues that incorporate their own values, feelings, and identities. They look for engaging experiences that show how well an organization comprehends them and what the organization thinks of them. This gives a feeling of trust that prompts repeated purchases and lifetime clients. Customers are more likely to be inconsistent in term of buying when a relationship is not displayed. Hence, it’s important for your sales team to build relationships with your customers.

Microsoft Dynamics 365 consolidates industry driving ERP and CRM frameworks into a single cloud service. In our previous blog posts, we have talked about the 10 reasons to migrate to MS Dynamics 365. In this article, we look at 5 ways in which MS Dynamics 365 for sales can help your sales team turn leads into relationships.

  1. Predictive intelligence by giving an automated lead scoring and prioritization that demonstrates a lead’s probability to contact and likelihood to convert, the Sales team can identify which leads to go after.
  2. Signals from Exchange and Dynamics 365 uncover relationship well-being, risk, and next best activity, allowing sales teams to concentrate on the most critical prospects and customers. Real-time interactive dashboards ensure that actionable insights are effortlessly available so sales teams can make quick data driven decisions.
  3. Business intelligence is easy to comprehend and helps to follow up on customer insights. Customer relationship based insights to help you prioritize better and increase personal engagement.
  4. Social Insights dissect social posts to recognize and follow up on purchasing signals from potential leads. Access a snapshot of social activities through implanted buzz volume, patterns, and sentiment analysis.
  5. Embedded OneNote encourages note taking and sharing straightforwardly from inside the business application. Easily capture pictures and transcribed notes for sharing with the sales team. Effectively share discussions, occasions, notes, and archives with associates, regardless of the possibility that they aren’t clients of Dynamics 365 for sales.

MS Dynamics 365 for Sales is adaptable, versatile, extensible and scalable. It gives smart bits of knowledge to help sales representatives offer more in less time, wiping out a significant number of the diversions that can shield deal experts from concentrating on their actual needs. In short, MS Dynamics 365 can enable you to develop your business and increase your profitability by closing deals faster and more efficiently while simultaneously nurturing your relationship with each customer.

Contact one of our experts today and we will help you find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.

Microsoft Dynamics 365 – Top 10 Reasons To Migrate Now

Bobby Varghese

Microsoft Dynamics 365 not only brings together the power of Microsoft’s structured process and transaction driven applications like ERP and CRM along with its productivity tools, it is also the perfect fit for small-to-medium sized businesses on a tight budget because now they won’t have to choose one over the other. This makes Microsoft  Dynamics 365 a game changer in the CRM and ERP Space!

Here are 10 reasons why every business should migrate to Microsoft Dynamics 365:

Business Insights

Provide users with a multitude of business intelligence and data visualization to drive sales growth with accurate, up-to-date information, including sales forecasts, targets, quotas and customer buying patterns.

Familiarity

Microsoft Dynamic CRM provides you with a powerful set of CRM capabilities right within your Microsoft Outlook client.

Partner Network

Thousands of partners in over 82 countries are selling servicing and supporting Microsoft Dynamic 365, ready to help compliment your CRM project & help you increase the relevancy & value of your implementation.

Productivity

An application that lends a helping hand to increased productivity and builds an organization that is equipped to satisfy your customers. Microsoft Dynamics 365 set your business apart from the rest by providing your customers with a captivating & engaging experience.

The Cloud

Microsoft invests in cloud over $2 billion each year, reducing system management & maintenance cost. In the cloud, your CRM will always be available & you will only pay for the space you need.

Global

Provide your teams around the world with integrated yet localized tools to help communicate collaborate and drive global results with Microsoft Dynamics 365.

Microsoft Office

Increase productivity and take full advantage of products, services and solutions using your Microsoft dynamics 365 with Microsoft outlook and office 365.

Value

When considering facts that affect the total cost of ownership, costs (including licensing, training, service, deployment, administration and maintenance) customers, press & industry analysts regard dynamic 365 as one of the best values in the industry.

Flexibility

At no additional fee, Dynamic 365 can be easily customized to support extended CRM scenarios. You can manage critical relationships with partners, suppliers, and contractors, as well as with your customers.

Innovation

Microsoft dynamic 365 has seen impressive momentum in the CRM market and is recognized for category-leading capabilities in the CRM industry by many third-party experts and analytics firms, including Gartner.

Contact Sysfore Technologies, Microsoft Dynamics 365 Partner, today to find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.