E-Commerce

Retail Sales App

Evelyn Dennis

Driving Retail Sales Management

Retail Sales App is used to improve the overall effectiveness of the customer engagement and efficiently driving the relationship and to give a structured way of engaging with the customers to make sure that the sales objectives of the organization is fulfilled.

By continuous monitoring, the engagement could be supported or improved upon by the timely feedback. By creating more engagement opportunities with existing customers and to identify or pass on new opportunities from the various sales channel. Sysfore Retail Sales App is a mobile app available for users on their iPhone and Android mobile phones.

Key features of Retail Sales App

• Attendance

  • This Feature helps to track daily presence of Sales Representative/Manager. It also captures GPS Location of Sales Representative/Manager while doing check in and check out.

• Activity

  • Sales Representators having predefined clients. Need to go on client place to perform activities such as Order Booking, Payment Collection, Product Discussion etc.
  • He can also specify if any issue raised by clients such as Product Damage, Billing issue etc.
  • In addition, here we are capturing GPS location while adding activity.

• Assign Task

  • Sales Manager must assign task to his team.
  • Here he can assign task for predefined clients, or he can also assign task for new Client which is also tracked

• Permanent Journey Plan (PJP)

  • Sales Manager will define PJP which can be daily, weekly, monthly, or quarterly.
  • The PJP will be assigned to Sales Representative.

• PJP against Daily Activity

• Dashboards

  • Here we are making track of Sales Representative’s daily activity against PJP which is assigned to him.
  • This feature shows pictorial (graph) representation for Sales Managers where he can filter based on Sales Representative.
  • Based on activity type Sales Manager can see graph.
  • For Sales Representative he can see count of his activity.
  • Both Sales Representative and Sales Manager can see PJP against Daily activity graph.
  • Issue against client name also shown in graph.

What does it take to start using the Sysfore Retail Sales App?

Sysfore Field Sales app helps increase customer satisfaction, shorten the sales cycle, better utilize Sales Representative, and improve business process management.

Sales Team and hierarchy

Sales Team Hierarchy

How it works?

Sales Representative


• Task dashboard
The Sales Representative can see count of their today’s activity.

Sales Representative Check
  • Attendance

In attendance Sales Representative can check in and check out which captures location coordinates and time.

  • Location Capturing

While entering activities, the live location will be captured.

  • Adding activity

Sales Representative can do entry of Activities such as Order booking, Payment collection etc. which is assigned by Sales Manager. He needs to update the status of the assigned task. While adding activities, the additional feature is given to capture any images from camera, or he can upload through attachments if is required.

  • Map

Sales Representative can use the map from app to check location of client.

Sales Representative MAP
  • Adding issues

Sales Representative can do entry Issues such as billing issue, account issue etc. While adding activities and issues the additional feature is given to capture any images from camera or he can upload through attachments if is required.

Sales Representative New Issue
  • PJP Dashboard

Permanent Journey plan will be assigned to Sales Representative which can be compared against daily activities of Sales Representative which is represented in graph.

Sales Representative Daily-Activity
  • Adding New Client with activities

In this module Sales Representative can add new clients details and activities for him with that he can capture any images from camera, or he can upload through attachments if is required.

Sales Representative New Client

Reporting Sales Manager

  • Task dashboard

The Sales Manager can see count of their today’s activity.

  • Attendance

In attendance Sales Manager can check in and check out which captures location coordinates and time.

  • Teams Dashboard

The Sales Manager can see total count of today’s activity of his team members.

Sales Manager will be able to see all the activities of team members with pictorial representation (Graphs). He can see by some of filters such as daily, weekly, monthly, and selecting individual Sales Representative.

Sales Representative Dashboard
Issue against client name also shown in graph.
Sales Representative New Dashboard
  • Assign Task

Sales Manager will assign task to their team members on predefined clients or for new clients.

Sales Representative Assign Task
  • Create Permanent Journey Plan and Details

Sales Manager will create Permanent Journey Plan based on Plan type such as Daily, weekly, monthly, quarterly with activity name and activity target.

Sales Representative Journey Plan
  • Assign Permanent Journey Plan (PJP)

Sales Manager will assign team members with targeted date.

Sales Representative Planning

Advantages of Retail Sales App

  • Easy track of Sales Representative daily activities.
  • Easy track of attendance of sales Representative/Manager.
  • Fast and easy data collection.
  • Better Customer Relationship.
  • Enhanced Insight with the help of dashboards.

Technologies Used

  • SharePoint or Common Data Services:
  • SharePoint/CDS has taken as backend to store all the data information.
  •   PowerApps:
  • PowerApps which is used for design canvas mobile app.

Cyber Meteorology

HABY JOSEPH

Breakthrough In Cyber Meteorology Resilience Strategy

Cyber Meteorology

The CISO’s job nowadays is required to analyse organizational responsibilities, project timetables and the management of everything that their company considers to be a “digital” danger. The increase of accountability ensures that CISOs in a sea of vendors become overwhelmed as they comment on the threats of their business. Cyber Meteorology, The only trend is the increasing threat climate and the extension of obligations as new threats expand and evolve in.

Cyber insurance companies encounter the same dilemma on a scale, because every client when assessing has a particular danger with different challenges and liabilities. When  approached initially for development cyber insurance companies noticed that, first they had to provide a macro-level background around the micro-technical concept of each product.

Manage Risk through Intelligence

Cyber threats are widespread, recurrent and continually changing. Thanks to their nature and dynamism, these risks are not well known and have not been successfully mitigated by the corporate sector. Companies spend more each year on cyber security, and remain deeply vulnerable to the current variations of cyber-attacks.

Security protection is a logical alternative to moving at least some of these through security exposures. Timing is right. We are in the early stages of the cyber-industrial revolution. Autonomous mobility and the rapid expansion of the Internet of Things networks are on the near horizon, with quantum engineering just beyond. Equilibrating productivity vs. defence is built to become more nuanced and mission-critical than ever before. We’ve never come this way before. 200 years ago, a similar set of circumstances emerged as the industrial revolution accelerated.

Don’t miss reading ? Top 5 Cloud Computing Trends

But cyber criminals continue to operate with near impunity, and it can be anticipated that they will continue to do so if nothing else improves. Digitalization is accelerating. Companies continue to shift further aspects of their activities to cloud-based services and increase their reliance on third-party providers and suppliers.

The broader dissemination of more pieces of business activities transforms into a variety of new attack vectors. And of course, opportunistic cyber criminals have not forgotten anything. The Verizon report, for example, reveals that fraud hackers utilize compromised passwords to hack on cloud based email servers in proportional amounts.

Cyber Risk Mitigation

This has been widely discussed for several years in insurance and cyber security circles. Most data sets and analytical tools used to do this are readily available. And some early attempts have been made to encourage companies to adopt more successful cyber-hygiene and also to put cyber-insurance sales to a firmer footing, but without much momentum.

Cyber meteorology facilitates better decisions by simpler, more data-driven perception of the risk profile of each client. When the actual risks are transparent to both sides, both stakeholders will agree better reporting.

Cyber Meteorology is Data Driven.  First data-driven cyber insurance company realised to provide macro level context around the micro technical view of each company.

Cyber Meteorology  – In a Nutshell

  • Cyber Meteorology leverages automation to mature the understanding of new changes in threat trends.
  • Cyber Meteorology employs analytics to make insured customer base safer, so insurance losses are less frequent and cheaper for both parties.
  • Cyber meteorology serves as the basis to insure companies against cyber risks and help them prioritize their security efforts.
  • Cyber meteorology combines a company’s internal and external security controls with global and industry level threat trends, to gain a full understanding of risks that matter most to a company’s bottom line such as:
  • Threat environment data that includes indicators of high-level global, industry, and organization-specific threats.
  • Exposure data that looks at the attack surface both inside and outside an organization.
  • Controls data which considers external facing technical assets, as well as internal access policies.

 

Get Sysfore Cloud Managed Services For Your Enterprise

Sysfore, A Microsoft Cloud solution provider and a Gold Partner, uses leading network, technology, and service expertise to deliver our service anytime, virtually anywhere, quickly and efficiently. We have helped over 80 small enterprises and 30 mid-sized enterprises across the globe for a successful cloud migration in the past 8 years. Contact one of our experts today and we will help you find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.

Know why TLS upgrade is crucial

Know why TLS upgrade is crucial

HABY JOSEPH

Why TLS upgrade

The upgrade to TLS 1.2 or higher marks a ground breaking progress on current security policy representing a major departure from the TLS and secure encryption socket layer (SSL) protocols. So the answer to, why TLS upgrade is crucial that updated version has been approved by the Internet Technology Task Force (IETF) to avoid the taking of bugs and flaws in other existing cryptography models. The TLS update offers a number of advantages including fast protocol streaming, secure primitives and enhanced speed and efficiency.

It’s been a priority for several e-commerce and Digital organisations being able to provide secure data storage and transmit information over the Internet without intrusion, modification and unauthorised use or downloading by anyone outside the intended recipient. Such issues have contributed to changes to many Internet security protocols.

What is TLS?


TLS is an acronym for transport layer security that refers to crypto-graphical protocols that provide secure communication over the Internet. For connectivity over a network computer, TLS simplifies data security and privacy. TLS has been built from SSL and is often sparingly used with TLS.
The hypertext transfer protocol secure (HTTPS) is a TLS crypting program that is built on top of the HTTP protocol on each web site and certain web services. The security encryption protocol for transport layer helps secure web applications, including DDoS attacks and data violations, from potential risks.

What if I don’t switch to TLS 1.2 or higher?

Not upgrading to latest TLS is that, you are placing the customers data at risk. The effects of not being a PCI complainant and experiencing a data breach can include penalties and the ability to process credit card transactions can be revoked.

Then, after a stipulated period, website services that needs to run TLS 1.2 or higher, the sites will be non-functional, hence affecting work, payment processing, shipping rates or other real-time data if TLS 1.2 is not implemented.

How can I tell if my site is SECURED?

You are mostly covered when using a host solution for your eCommerce site. But if you use a third party for a custom-built solution, then your security must be checked with the hosting provider of that solution if it is prone to vulnerability.

What Next ?

TLS 1.0 and TLS 1.1 protocols will be removed from browsers at the beginning of 2020. As there are no fixes or patches that can adequately fix SSL or deprecated TLS, it is critically important that organizations upgrade to a secure alternative as soon as possible.

Various Browser clients have provided approximate deadlines for disabling TLS 1.0 and TLS 1.1 protocol:

Browser Name Date
Microsoft IE and Edge First half of 2020
Mozilla Firefox March 2020
Safari / Webkit March 2020
Google Chrome January 2020

Best practices outlined in RFC-7525 give reasons why it is discouraged to use protocol TLS 1.0 and TLS 1.1. PCI-DSS recommends users to switch from protocol TLS 1.0 and adopt protocol TLS 1.2+.

Following table shows for each browser the percentage of connections made to SSL/TLS servers using protocol TLS 1.0 and TLS 1.1:

Browser/Client Name Percentage (%) – Both TLS 1.1 and TLS 1.0
Microsoft IE and Edge 0.72%
Mozilla Firefox 1.2%
Safari/Webkit 0.36%
Google Chrome 0.5%
SSL Pulse November 2018 5.84%


SSL Labs Grade Change

To encourage users to migrate to protocol TLS 1.2+ and remove protocol TLS 1.1 and TLS 1.0 from servers, SSL Labs will lower the grade for SSL/TLS servers which use TLS 1.1 and TLS 1.0.

TLS 1.0 Grade change date:

  • A warning will be displayed for downgrading to grade “B” by end of September 2019
  • Grade will be changed to “B” by end of January 2020

TLS 1.1 Grade change date:

  • In Configuration->Protocols section “TLS 1.1” text color will be changed to Orange by end of November 2018
  • A warning will be displayed for downgrading to grade “B” by end of September 2019
  • Grade will be changed to “B” by end of January 2020

Existing Grades Sample

Server Configuration Grade
TLS 1.2, TLS 1.1, TLS 1.0 + HSTS + No Warning + TLS_FALLBACK_SCSV A+
TLS 1.2, TLS 1.1, TLS 1.0 + HSTS + No Warning + No support for TLS_FALLBACK_SCSV A
TLS 1.2, TLS 1.1, TLS 1.0 + HSTS + Warnings + No support for TLS_FALLBACK_SCSV A-


Future Grades Sample

Server Configuration Grade
TLS 1.2, TLS 1.1, TLS 1.0 + HSTS + No Warning + TLS_FALLBACK_SCSV B
TLS 1.2, TLS 1.1, TLS 1.0 + HSTS + No Warning + No support for TLS_FALLBACK_SCSV B
TLS 1.2, TLS 1.1, TLS 1.0 + HSTS + Warnings + No support for TLS_FALLBACK_SCSV B
TLS 1.2 + HSTS + No Warning + TLS_FALLBACK_SCSV A+
TLS 1.2 + HSTS + No Warning + No support for TLS_FALLBACK_SCSV A
TLS 1.2 + HSTS + Warnings + No support for TLS_FALLBACK_SCSV A-

 

References

Get Sysfore Cloud Managed Services For Your Enterprise

Sysfore, A Microsoft Cloud solution provider and a Gold Partner, uses leading network, technology, and service expertise to deliver our service anytime, virtually anywhere, quickly and efficiently. We have helped over 80 small enterprises and 30 mid-sized enterprises across the globe for a successful cloud migration in the past 8 years. Contact one of our experts today and we will help you find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.