microsoft dynamics 365

How to tackle the 4 common pain points for sales with Dynamics 365

Ajith George

As a sales head, sales manager, VP or director, you might be wondering

“what is stopping your sales experts from getting new business?”

“Is my team reaching their full potential?”

“What is stopping them from being more productive or closing more sales?”

 

Like numerous business software, a CRM platform can create vital positive changes for its users. Employees need to adapt to the modern CRM systems to get the best return on investment possible.

With that in mind, let us talk about the common pain points for salespeople and how to overcome them.

A lack of understanding and planning

To make the most of CRM, an in-depth comprehension of the entire sales process – from initial contact to the final payment from a customer is necessary, even if a company is using CRM software for the first time or switching to a new system.

Dynamics 365 might not be a cure for all. But, it can turn piles of data into actionable information.

When CRM is used in sync with an effective system, it helps turn piles of data into actionable information and allows users to take better and prolific actions. Dynamics 365 should be viewed as an acolyte of success, not as a covering for inefficient recordkeeping and training, to be unquestionably useful.

Only using traditional measures

In-depth analysis of sales data would require a significant amount of time and labor when done manually. Dynamics 365 does the reporting, allowing users to concentrate more on the major element of their job.

Instead of simply recording sales results, businesses can track communication with prospects and existing clients on the departmental and individual levels.

With this wide-ranging approach to measurement and tracking through Dynamics 365, it’s easier for a company to correct faults and redundant processes.

Not emphasizing customer experience

Dynamics 365 can offer customer-facing advantages if leveraged properly.

Businesses that are too focused on internal improvements can overlook the importance of better interactions with clients and all of the associated advantages.

Through the more involved tracking of customer history, attributes and activity, it’s easier for sales teams to offer relevant information that spurs a new sale or simply keeps customers engaged.

Not placing enough value on vendor quality

The right Dynamics 365 partner will help an organization throughout and after the implementation process.  A top vendor draws on past experiences to help suggest improvements to the software and offer advice to help make implementation as easy as possible.

Poor vendor selection as one of the top reasons for the failure of a new software system

The best vendors will be able to objectively demonstrate why Microsoft Dynamics 365 for example, offers specific advantages that will benefit operations at a specific business.

 

MS Dynamics 365 for Sales is adaptable, versatile, extensible and scalable. It gives smart bits of knowledge to help sales representatives offer more in less time, wiping out a significant number of the diversions that can shield deal experts from concentrating on their actual needs. In short, MS Dynamics 365 can enable you to develop your business and increase your profitability by closing deals faster and more efficiently while simultaneously nurturing your relationship with each customer.

Contact one of our experts today and we will help you find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.

Microsoft Dynamics 365 For Customer Service

Bobby Varghese

Today’s business must take care of their customers…or someone else will. Customer engagement has changed significantly in the past 10 years, a business today needs to engage with their customers on the channel of their choice. It is critical to provide the right help at the right time. Microsoft Dynamics 365 can enable any organization to provide a world-class customer service on a single platform. The Key features Of Microsoft Dynamics for Customer Service are Supplier Viability, Case Management, Knowledge Management, Social Customer Service, Customer Service Integration, Product Marketing, Product Management, Search and Reporting. The easy integration with Office 365 and Outlook makes it a compelling choice for organizations in need of a customer support.

Moreover, Microsoft is layering AI capabilities onto Dynamics 365, beginning with a customer-care solution. The offering attempts to solve problems with helpful and convincing conversations that AI agents can then hand off to customer service personnel if required. “Our goal is to increase satisfaction across areas where we engage the customer and within internal support teams who can work more effectively and efficiently,” wrote Steve Guggenheimer, corporate vice president of Microsoft’s AI unit, in a blog post.

Getting customers is not easy and keeping loyal, long-term customers can be even harder. Amazing service means that EVERY interaction matters. Whether you are connecting on the phone, on social media or in-person, having the right information at your fingertips is critical. Use Microsoft Dynamics 365 to give customers the answers they need starting with self-service portals and customer service reps the tools to ensure every case gets the attention and resolve it deserves.

Contact one of our experts today and to learn how you can implement Dynamics 365 in your organization and find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.

Microsoft Dynamics 365 – Top 10 Reasons To Migrate Now

Bobby Varghese

Microsoft Dynamics 365 not only brings together the power of Microsoft’s structured process and transaction driven applications like ERP and CRM along with its productivity tools, it is also the perfect fit for small-to-medium sized businesses on a tight budget because now they won’t have to choose one over the other. This makes Microsoft  Dynamics 365 a game changer in the CRM and ERP Space!

Here are 10 reasons why every business should migrate to Microsoft Dynamics 365:

Business Insights

Provide users with a multitude of business intelligence and data visualization to drive sales growth with accurate, up-to-date information, including sales forecasts, targets, quotas and customer buying patterns.

Familiarity

Microsoft Dynamic CRM provides you with a powerful set of CRM capabilities right within your Microsoft Outlook client.

Partner Network

Thousands of partners in over 82 countries are selling servicing and supporting Microsoft Dynamic 365, ready to help compliment your CRM project & help you increase the relevancy & value of your implementation.

Productivity

An application that lends a helping hand to increased productivity and builds an organization that is equipped to satisfy your customers. Microsoft Dynamics 365 set your business apart from the rest by providing your customers with a captivating & engaging experience.

The Cloud

Microsoft invests in cloud over $2 billion each year, reducing system management & maintenance cost. In the cloud, your CRM will always be available & you will only pay for the space you need.

Global

Provide your teams around the world with integrated yet localized tools to help communicate collaborate and drive global results with Microsoft Dynamics 365.

Microsoft Office

Increase productivity and take full advantage of products, services and solutions using your Microsoft dynamics 365 with Microsoft outlook and office 365.

Value

When considering facts that affect the total cost of ownership, costs (including licensing, training, service, deployment, administration and maintenance) customers, press & industry analysts regard dynamic 365 as one of the best values in the industry.

Flexibility

At no additional fee, Dynamic 365 can be easily customized to support extended CRM scenarios. You can manage critical relationships with partners, suppliers, and contractors, as well as with your customers.

Innovation

Microsoft dynamic 365 has seen impressive momentum in the CRM market and is recognized for category-leading capabilities in the CRM industry by many third-party experts and analytics firms, including Gartner.

Contact Sysfore Technologies, Microsoft Dynamics 365 Partner, today to find the perfect solution for your business. Write to us at info@sysfore.com or give us a call at +91 (80) 4110 5555.